Maintenance, Security & Cloud Add-Ons
Keep your housing society running smoothly with guaranteed uptime, continuous software updates, daily automated backups, proactive security, and premium infrastructure integrations.
Monthly Maintenance & SLA Packages
Proactive maintenance ensures zero downtime, rapid bug fixes, daily backups, and robust data protection.
Standard SLA
Basic CoverageRecommended for smaller gated communities and independent residential blocks.
- Bug Fixes & Defect Support: 24-hour turnaround for operational tickets.
- Monthly Software Updates: Continuous feature improvements and system updates.
- Daily Automated Backups: Database snapshots saved daily with 14-day rolling retention.
- Security & SSL Renewal: Automated wildcard SSL certificate renewal & firewall filters.
- 99.5% Uptime SLA: Monitored cloud hosting infrastructure.
- No dedicated WhatsApp emergency hotline.
Premium Business SLA
Priority SupportComplete peace of mind for mid to large housing societies with high resident activity.
- Priority Same-Day Bug Fixes: Urgent 4-hour response SLA for operational blockers.
- Bi-Weekly Feature Upgrades: Early access to newly launched resident & billing features.
- 6-Hour Snapshot Backups: Offsite cloud storage on AWS S3 with 30-day retention and one-click disaster recovery.
- Advanced Security & Audits: Quarterly security audits, SQL injection shield, brute-force defense.
- Dedicated WhatsApp & Phone Hotline: Direct access to senior software support engineers.
- 99.9% Uptime Guarantee: Redundant server failover.
Enterprise 24/7 SLA
24/7 Mission-CriticalDedicated DevOps and engineering support for large commercial societies & multi-phase towns.
- Dedicated Account Engineer: Named senior software engineer assigned to your society.
- 1-Hour Critical Response Time: 24/7 round-the-clock emergency support for security gates and billing.
- Continuous Real-Time Backups: Point-in-time recovery down to the exact second.
- Custom Feature Adjustments: Includes 4 hours/month of bespoke development for your society's custom workflows.
- 99.99% High-Availability Cluster: Load-balanced multi-region database setup.
Infrastructure, Custom Domains & Paid API Add-Ons
Enhance your platform with white-label domains, dedicated cloud servers, SMS gateways, WhatsApp APIs, and payment gateway integrations.
Custom Domain & SSL
White-Label Branding
Run your portal on your society's own branded domain (e.g. portal.your-society.com) with automated SSL encryption and custom DNS setup.
Dedicated Cloud VPS
High ConcurrencyIsolated cloud server with dedicated 8 vCPU cores, 16GB RAM, and NVMe SSD storage for societies with 1,000+ properties and heavy gate entry traffic.
SMS Gateway API
Branded Mask
Send automated billing alerts, payment receipts, visitor gate OTP codes, and emergency announcements with your society's alphanumeric sender ID (e.g. GP-SOCIETY).
WhatsApp Business API
Direct Resident ChatDeliver interactive maintenance bills directly to residents on WhatsApp with instant PDF invoices, online payment links, and complaint ticket tracking.
Online Payment Gateway
Auto-ReconciliationConnect your society's official bank account with JazzCash, EasyPaisa, Bank Alfalah, Kuickpay, or Stripe for instant resident bill payments with zero manual paperwork.
RFID & Barrier Gates
Hardware API BridgeConnect security gate boom-barriers to SocietySaaS via RFID vehicle tags and biometric attendance for automatic gate opening for authorized residents.
Estimate Your Society's Total Cost
Select your required services below to calculate your estimated monthly & setup investment.
Estimated Investment
PKR 25,000
per month (excl. base SaaS plan)PKR 0
one-time configurationReady to Upgrade Your Society's Management?
Join leading residential societies using SocietySaaS for billing, visitor tracking, and resident satisfaction.